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Need help?

Our customer service is available to answer your questions and give you the advice that you need. You can phone us during our opening hours and email us whenever it is convenient for you.
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Get 10% off

Sign up now and get 10% off your next order*, weekly emails with exclusive access to offers, latest trends and product news.

*The discount code is valid for 60 days, a minimum order value applies.
By subscribing I agree to receiving newsletters from Rugvista. I also consent to the use of email pixels to analyse email engagement. We use this data to improve our content and provide you with personalised content. You can unsubscribe or opt out of email tracking at any time. For more information on how we process personal information, please read our Privacy Policy.

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  • This is Rugvista
  • Legal information
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  • Inspiration
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Product information

When it comes to comfort in your bathroom, a high-quality bathmat is an essential item. We offer a selection of bathmats designed to add a touch of style to your space.

Check out our collection now!
For hygiene reasons, bathmats are non-returnable if the packaging has been opened. We take customer safety and cleanliness seriously, and once opened, a bathmat cannot be resold. We ask you to carefully review product details, dimensions and images before purchase to ensure it meets your needs. If you have any questions before buying, our customer service team is happy to help.

Updated a year ago

No. Since we sell exclusively online there is no boutique or showroom where you can inspect our carpets before buying them. We are located in the south of Sweden.

Our customer service is always ready to answer your questions if you require any extra advice regarding colours, materials, additional pictures or anything else. 

You have 30 days purchase on approval when ordering from us, and can return the carpet if it doesn't meet your expectations - no questions asked. 

Updated a year ago

As we ship internationally, we must adhere to the size restrictions set by our carriers. To comply with these guidelines, many of our rugs are folded for shipping. These regulations help make packages more manageable for transport and reduce the risk of damage to the rug’s pile during transit.

 

Will the fold marks go away?

Yes, the fold marks should naturally disappear over the course of a few days to weeks. The rug’s material is designed to regain its original shape once laid out flat.

 

How can I remove fold marks faster?
If you would like to speed up the process, here are a few simple methods to help smooth out fold marks:

  1. Roll the Rug – Roll the rug up tightly with the pile facing inward and leave it rolled for a couple of days. This helps the rug’s warp regain its natural shape.

  2. Apply Weight – Place heavy objects, such as books, on the areas that are not lying flat. The weight will assist in pressing down the rug’s pile and warp.

  3. Use a Low-Heat Iron – If the fold marks persist, you can lightly iron the affected areas. Set the iron to the lowest heat setting and place a cold, damp kitchen towel between the rug and the iron to prevent direct heat damage. Gently press over the folds to help the fibers relax.

Following these steps should help your rug return to its original, beautiful appearance in no time!

 

Updated 2 years ago

When looking for a new rug and you have pets at home, there are several important considerations to keep in mind. Here are some good tips to help you make the right choice:

- **Material**: Opt for rugs made from durable and easy-to-clean materials like wool or synthetic and washable indoor/outdoor rugs or wool rugs. Synthetic materials are more resistant to stains and can withstand the wear and tear from pets. - **Color**: Choose a rug in a color that can help camouflage pet hair between cleanings. Neutral tones or rugs with patterns that can hide pet hair are good options. - **Size and Placement**: Select a rug size that fits the space where your pet spends most of its time. Consider placing the rug in areas where your pet likes to rest or play to provide them with a comfortable spot. - **Maintenance**: Look for rugs that are easy to maintain and clean. Rugs that can be easily vacuumed or spot cleaned are ideal for homes with pets. - **Texture**: Opt for rugs with a low pile or flatweave construction as they are easier to clean and less likely to trap pet hair compared to high-pile rugs. - **Odor Resistance**: Consider rugs that are treated with odor-resistant technology to help keep your home smelling fresh, especially in areas where your pets frequent. When choosing a rug for a pet-friendly home, it's essential to prioritize durability, ease of maintenance, and pet comfort. By considering these factors, you can find a rug that not only complements your home decor but also stands up to the demands of a pet-inclusive household. For more tips and insights on selecting pet-friendly rugs, you can visit RugVista's guide on pet-friendly rugs: 

https://en.rugvista.ch/inspiration/guides/pet-friendly-rugs 

 

We hope these tips help you find the perfect rug for both you and your beloved pet, creating a harmonious living environment for all.

 

Updated a year ago

Unfortunately we are unable to notify you when a product is back in stock. However, you can find the anticipated restock date directly on the product page of the item.

Updated 2 years ago

The estimated date for the availability of the rug can be found just below its picture on our website. However, please note that this date is only an estimate and there may be unforeseen circumstances that could cause a delay in the delivery.

If there is no date mentioned, it means that we have not yet received confirmation from our supplier.

 

Once the rug is restocked, we will promptly update our website with the latest information, and you will be able to purchase it again. Depending on the time of day we receive the item from our supplier, it may take an additional one or two days for the rug to become available again.

 

Unfortunately, at the moment, we do not have an option to notify you by email when the rug is back in stock. However, we encourage you to check our website regularly for updates on its availability.

Updated 2 years ago

At present, we do not offer samples of our products. However, we understand the importance of customer satisfaction and have implemented measures to ensure your confidence in purchasing from us.

We provide free shipping and free returns, allowing you to try out our products risk-free. If for any reason you are not completely satisfied with your purchase, you have the option to return it within 30 days. Our aim is to guarantee that you are confident in your decision to buy from us and that you are completely satisfied with the product you receive.

Updated a year ago

Gently dab the spot with a clean cotton cloth as quickly as possible - do not scrub! Always work from the edge towards the center of the stain. Use a small amount of dish soap or mild soap and lukewarm water, only if necessary. If needed, lightly brush with a clothes brush.

On our website, you can find tips on how to remove different types of stains: https://en.rugvista.ch/inspiration/guides/how-to-clean-a-rug

When it comes to viscose and bamboo silk rugs, they are delicate. We recommend professional rug cleaning and regular vacuuming. If you accidentally spill something, immediately dab or wipe away the stain with a dry cloth. Do not use water or cleaning agents as the rug is sensitive to liquids.

Consider using a textile protector for viscose to protect the rug from stains.

Updated a year ago

If you want to minimize wear and tear on your rug, it is a great idea to use an anti-slip underlay. The underlay will extend the life of your rug and also contribute to increased safety because your rug will stay in place better.

Anti-slip underlays are recommended for both thin and slightly thicker rugs, but especially for woven rugs. We have two types of anti-slip under rug accessories, one in polyester and one in latex that can be washed at 30 degrees: https://en.rugvista.ch/c/rug-accessories

Updated a year ago

To ensure that the rug has a long lifespan, it is important to keep it clean; dirt wears on the rug and the wear usually first appears on the fringes and long sides. Always vacuum in the direction of the pile and about once a week with a low suction volume rug attachment.

Also, keep in mind that even though a hand-knotted rug is often considered a piece of art, it is primarily made to be walked on. A hand-knotted rug is usually durable, allowing you to use it without worry. In fact, a rug that is subjected to normal wear and tear can actually become more beautiful over the years!

 

Here are some tips on daily maintenance and what to do when accidents happen on our website:

https://en.rugvista.ch/inspiration/guides/how-to-care-for-a-rug 

 

When it comes to maintaining the longevity of your rug, regular cleaning is key. Dirt and debris can cause premature wear and tear on the rug fibers, especially along the fringes and edges. To keep your rug looking its best, it is recommended to vacuum it regularly in the direction of the pile. Use a vacuum attachment specifically designed for rugs with a low suction volume to prevent any damage to the fibers.

 

While hand-knotted rugs are often seen as works of art, they are also functional pieces meant to be used. These rugs are typically durable and can withstand regular foot traffic. In fact, the beauty of a hand-knotted rug can often enhance over time as it develops a patina and character with use.

For more detailed advice on daily care and how to handle accidents, visit our website where we provide comprehensive guidance on rug maintenance. By following these tips, you can ensure that your rug remains in top condition for years to come.

Updated a year ago

When selecting a colour for your carpet, it's important to consider its role in the overall design of the room. Do you want it to be the focal point and add character, or do you want it to blend in with the other elements?

If you want to draw attention to the carpet, choosing a contrasting colour can be effective. However, if you're going for a more cohesive look, avoid using colours that clash too much with the rest of the decor. Strive for balance and harmony in your interior design choices.

Updated 2 years ago

When placing your sofa, consider allowing its front legs to rest comfortably on a slightly larger carpet that extends beyond its length. This will create a cohesive look when paired with armchairs that also sit atop the carpet, framing your furniture beautifully. Experiment with different sizes and lay out a floor covering to find the perfect fit for your living room. Don't settle for a smaller rug that would detract from the overall aesthetic – aim for a larger option that will elevate your space. 

 

Here is some good tips when choosing a rug in any room:

 

https://en.rugvista.ch/inspiration/guides/rug-size-guide

Updated a year ago

When it comes to choosing a rug for your dining table, there are a few things to keep in mind. The rug should be large enough to accommodate not only the table but also the chairs, with about 50-70 cm of extra space to pull out the chairs comfortably. A too-small rug can make the entire room feel cramped and smaller, so it's important to choose the right size.

Opt for carpets made from synthetic materials or wool, as they are easy to clean and dirt-repellent. Short pile carpets are easier to clean and maintain than long pile ones, and they also make it easier to pull out the chairs. Avoid using viscose and bamboo silk under the dining table, as they may not be as durable.

To protect both your floor and your rug from wear and tear, we recommend using a non-slip pad under your rug, especially if you have a woven wool rug. By following these simple guidelines, you can create a beautiful and functional dining space that you'll love spending time in.

Updated 3 years ago

 

When it comes to selecting the ideal carpet for your space, it's important to consider more than just personal preference. The size of the carpet plays a crucial role in achieving the desired aesthetic and functionality. To determine the appropriate size, take some time to assess the room's dimensions and overall impression.

One common mistake is choosing a carpet that is too small for the room. This can throw off the proportions and make the furniture appear oversized and awkward. On the other hand, opting for a larger rug can create a beautiful frame for the room and establish a more harmonious overall feel.

It's worth noting that the placement of the rug can also have a visual impact. For instance, laying a rug crosswise instead of lengthwise can give the illusion of transforming an oblong room into a more rectangular shape.

To help you navigate through the process of selecting the perfect rug size, we recommend referring to this comprehensive guide: https://en.rugvista.ch/inspiration/guides/rug-size-guide

 

Updated a year ago

A Colored Vintage is made from hand-knotted rugs that are at least 20-50 years old. Each carpet is carefully selected and goes through a unique process where the pile is shaved and the colors are neutralized before the mat becomes colored in a new exciting color. The result is a blend of traditional carpet design and a contemporary retro style in a sustainable way.

A Colored Vintage mat can over time lose parts of the original characteristic color impression, which will further enhance the mat's unique features. Due to this fact, we advise that you protect the floor by using an anti-slip underlay underneath the carpet.

Please note that these rugs have a deliberately worn appearance.

Updated a year ago

A Patchwork carpet is made from older Turkish rugs, which are cut into smaller pieces and sewn together in new designs and sizes. The colors and patterns match and are specially selected. The majority has a sewn back.

Patchwork is made from rugs that are between 20 and 50 years old. The result is a blend of traditional Turkish rug design and a contemporary retro style.

Updated 3 years ago

Yes, our rugs are specifically designed to be compatible with floors that have underfloor heating. We understand the importance of ensuring that the heating system operates within normal temperature ranges to prevent any potential damage to the rug.

It is worth mentioning that while the majority of our bathroom mats are suitable for use with underfloor heating, there are a few exceptions. The compatibility of each mat with underfloor heating is dependent on the backing material used. To provide our customers with complete transparency, we include detailed information about the compatibility with underfloor heating in the product specifications on our website.

If a bathroom mat is not suitable for use with underfloor heating, it will be clearly stated in the product description. This way, customers can make an informed decision and choose a rug that is compatible with their specific heating system.

 

Updated 3 years ago

No. At this time, we are unable to provide sizes other than what are displayed on our website. However, you can easily narrow down your search by using our maximum and minimum size filters. If you need further assistance, our friendly customer service team is always available to help you find the ideal carpet for your home.

Updated 3 years ago

The care instructions for the carpet will vary depending on the material. However, we always recommend that you turn to a professional carpet cleaner in your area to do the job. We do not recommend that you attempt to wash the carpet yourself.

General care instructions are sent digitally with your order, please see the document attached in your shipping confirmation.

If you handle your carpet properly, you will not need to take it to a carpet cleaner very often. Read more about carpet care, maintenance, and stain removal here:

 

https://en.rugvista.ch/inspiration/guides/how-to-care-for-a-rug 

Updated a year ago