Where do I add my discount code?

Your code can be added in the first step of the checkout, where you will see an overview of your shopping cart. There is a link at the bottom that says "Redeem Giftcard/Discount code". Click on that link to open the fields where you can enter your voucher. The discount will be deducted from the price when you press "OK".

When it comes to comfort in your bathroom, a high-quality bathmat is an essential item. We offer a selection of bathmats designed to add a touch of style to your space. Check out our collection now! For hygiene reasons, bathmats are non-returnable if the packaging has been opened. We take customer safety and cleanliness seriously, and once opened, a bathmat cannot be resold. We ask you to carefully review product details, dimensions and images before purchase to ensure it meets your needs. If you have any questions before buying, our customer service team is happy to help.

Are there any customs or duty fees?

When shopping with Rugvista, customers do not have to worry about paying customs and duty fees. We take care of these fees to ensure a smooth and hassle-free shopping experience for all our customers. By handling these fees, Rugvista ensures that customers can enjoy their new rug without any unexpected charges or delays. This commitment to covering customs and duty fees highlights Rugvista's dedication to providing a seamless and convenient shopping experience for customers around the world.

Can I have my carpet delivered to another country?

When ordering from Rugvista to a European country, customers have the option to choose from various destinations within the continent. These destinations include countries such as Germany, France, Spain, Italy, and many more. Each country has its own local Rugvista website where orders can be placed for a more streamlined and efficient delivery process. Customers looking to place an order to a European country not listed on the main Rugvista website can visit the specific local Rugvista website for that country. By doing so, customers ensure that their order is processed and delivered smoothly, taking into account local regulations, customs procedures, and shipping logistics specific to that country. In addition to ordering through individual country websites, Rugvista also extends its delivery services to certain countries through its main website, www.rugvista.com. This provides customers with the convenience of ordering from a central platform while still being able to receive their products in select countries across Europe. By offering delivery services to multiple European countries and providing localised websites for a tailored ordering experience, Rugvista aims to make the process of purchasing rugs and home decor items as seamless as possible for customers across the continent.

What are the shipping costs?

We are pleased to offer you a variety of shipping options, including at least one that is completely free of charge . To make the process smoother for you, we have made sure that you will have access to accurate pricing and a wide range of freight choices at the checkout.

Do you have a store or showroom that I can visit?

<span data-sheets-value="{"1":2,"2":"Hi {{ticket.submitter.first_name}}, \n\nThank you for your interest in our carpets. \n\nDo you require any extra advice regarding colors, materials, additional pictures or anything else? We will be pleased to help! \n\nSince we sell exclusively online there is no boutique or showroom where you can inspect our carpets before buying them. We are located in the south of Sweden. \n\nAll carpets shown on the website are in stock and available from our warehouse unless marked sold. You always have 30 days purchase on approval when ordering from us, and can return the carpet if it doesn't meet your expectations - no questions asked.\n\nWe hope that we will assist you with an order shortly."}" data-sheets-userformat='{"2":897,"3":{"1":0},"10":0,"11":4,"12":0}'>No. Since we sell exclusively online there is no boutique or showroom where you can inspect our carpets before buying them. We are located in the south of Sweden. <span data-sheets-value="{"1":2,"2":"Hi {{ticket.submitter.first_name}}, \n\nThank you for your interest in our carpets. \n\nDo you require any extra advice regarding colors, materials, additional pictures or anything else? We will be pleased to help! \n\nSince we sell exclusively online there is no boutique or showroom where you can inspect our carpets before buying them. We are located in the south of Sweden. \n\nAll carpets shown on the website are in stock and available from our warehouse unless marked sold. You always have 30 days purchase on approval when ordering from us, and can return the carpet if it doesn't meet your expectations - no questions asked.\n\nWe hope that we will assist you with an order shortly."}" data-sheets-userformat='{"2":897,"3":{"1":0},"10":0,"11":4,"12":0}'>Our customer service is always ready to answer your questions if you require any extra advice regarding colours, materials, additional pictures or anything else. <span data-sheets-value="{"1":2,"2":"Hi {{ticket.submitter.first_name}}, \n\nThank you for your interest in our carpets. \n\nDo you require any extra advice regarding colors, materials, additional pictures or anything else? We will be pleased to help! \n\nSince we sell exclusively online there is no boutique or showroom where you can inspect our carpets before buying them. We are located in the south of Sweden. \n\nAll carpets shown on the website are in stock and available from our warehouse unless marked sold. You always have 30 days purchase on approval when ordering from us, and can return the carpet if it doesn't meet your expectations - no questions asked.\n\nWe hope that we will assist you with an order shortly."}" data-sheets-userformat='{"2":897,"3":{"1":0},"10":0,"11":4,"12":0}'>You have 30 days purchase on approval when ordering from us, and can return the carpet if it doesn't meet your expectations - no questions asked.